Privacy Policy

DATA PRIVACY STATEMENT

  1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1 We are pleased that you are visiting our website and thank you for your interest. The following informs you about the handling of your personal data when using our website. Personal data refers to all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website, in accordance with the General Data Protection Regulation (GDPR), is Galero Sydeny. The controller responsible for processing personal data is the individual or legal entity who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries sent to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser's address line.

  1. DATA COLLECTION WHEN VISITING OUR WEBSITE

If you use our website purely for informational purposes, i.e., without registering or otherwise providing us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data that is technically necessary for us to display the website:

  • Our visited website
  • Date and time at the moment of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable, in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. Data is not transferred or used otherwise. However, we reserve the right to check server log files afterward if specific indications point to unlawful use.

  1. COOKIES

To make visiting our website attractive and to enable certain functions, we use cookies on various pages. These are small text files stored on your device. Some cookies we use are deleted after the end of the browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process specific user information such as browser and location data and IP address values on an individual basis. Persistent cookies are deleted automatically after a set duration, which may vary depending on the cookie.

Some cookies simplify the ordering process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). Where personal data is processed by individual cookies we implement, processing is based on Art. 6(1)(b) GDPR either for contract fulfillment or Art. 6(1)(f) GDPR to preserve our legitimate interests in providing the best possible functionality of the website and a customer-friendly, effective design of the page visit.

We may cooperate with advertising partners to help us make our online offering more interesting to you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed about the use of such cookies and the scope of the information collected individually and separately in the paragraphs below.

Please note that you can set your browser to inform you about the use of cookies, decide individually on their acceptance, or exclude the acceptance of cookies in certain cases or in general. Every browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for each browser at the following links:

Please note that the functionality of our website may be limited if you do not accept cookies.

  1. CONTACT

When contacting us (e.g., via a contact form or email), personal data is collected. The specific data collected through a contact form is shown on the respective form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration. The legal basis for data processing is our legitimate interest in responding to your request under Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after your inquiry is finally processed, provided the circumstances indicate that the matter concerned has been conclusively clarified and no statutory retention obligations exist.

  1. DATA PROCESSING FOR ACCOUNT OPENING AND CONTRACT EXECUTION

In accordance with Art. 6(1)(b) GDPR, personal data continues to be collected and processed if you provide it to us for contract execution or when opening a customer account. The specific data collected is shown on the respective input forms. Deleting your customer account is possible at any time and can be done by sending a message to the controller at the address mentioned above. We store and use the data you provide for contract processing. After completing the contract or deleting your customer account, your data will be blocked with respect to tax and commercial law retention periods and deleted after these periods expire, unless you have explicitly consented to further use of your data or we have reserved any additional data use permitted by law, about which we inform you below.

  1. USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Registration for our email newsletter

If you sign up for our email newsletter, we will send you regular information about our offers. The only required information for sending the newsletter is your email address. Any other data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed that you agree to receive newsletters. We will then send you a confirmation email asking you to confirm by clicking on a corresponding link that you would like to receive future newsletters.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. When registering for the newsletter, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration to track any potential misuse of your email address at a later time. The data collected during registration for the newsletter will be used exclusively for promotional communication in the form of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller mentioned at the beginning. After unsubscribing, your email address will be deleted immediately from our newsletter distribution list, provided that you have not expressly consented to further use of your data or we have reserved a further data use permitted by law, which we inform you about in this statement.

6.2 Sending Email Newsletters to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range via email. For this, we do not need to obtain separate consent from you. The data processing is based solely on our legitimate interest in personalized direct advertising in accordance with Art. 6(1)(f) GDPR. If you have initially objected to the use of your email address for this purpose, we will not send any emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller listed at the beginning. For this, you will only incur transmission costs according to the base rates. Upon receiving your objection, the use of your email address for advertising purposes will cease immediately.

  1. DATA PROCESSING FOR ORDER PROCESSING

7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We also pass on your payment data to the commissioned credit institution for payment processing, provided this is necessary for payment processing. If payment service providers are used, we explicitly inform you about this below. The legal basis for data transmission in this case is Art. 6(1)(b) GDPR.

7.2 Use of Payment Service Providers (Payment Service Providers)

  • PayPal

For payments via PayPal, credit card via PayPal, direct debit via PayPal, or—if offered—purchase on account or installment payment via PayPal, we transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, within the scope of payment processing. The data transfer takes place in accordance with Art. 6(1)(b) GDPR and only insofar as it is necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or—if offered—purchase on account or installment payment via PayPal. For this purpose, your payment data may be forwarded to credit agencies in accordance with Art. 6(1)(f) GDPR based on PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check in relation to the statistical probability of non-payment to decide on the provision of the respective payment method. The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of score values. Further data protection information, including information on the credit agencies used, can be found in PayPal’s privacy policy: PayPal Privacy Policy

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

  • SOFORT

When selecting the "SOFORT" payment method, payment processing is carried out via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we pass on the information provided during the ordering process along with the information about your order in accordance with Art. 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is solely for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this. Further information on the privacy policy of SOFORT can be found at: SOFORT Privacy Policy

  1. CONTACTING FOR REVIEW REMINDERS

Own Review Reminder (not sent by a customer review system)

We use your email address to send a one-time reminder to submit a review of your order for our review system, provided you have expressly consented to this during or after your order under Art. 6(1)(a) GDPR. You can withdraw your consent at any time by notifying the data controller.

  1. USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution

Our website uses social plugins ("plugins") of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To protect your data when visiting our website, these buttons are not fully integrated as plugins but instead use an HTML link. This type of integration ensures that when you access a page on our website containing such buttons, no connection is yet made to Facebook's servers. When you click the button, a new browser window opens and calls the Facebook page where you can interact with the plugins (after entering your login data, if necessary).

Facebook Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

For the purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your rights and settings options to protect your privacy, please refer to Facebook's privacy policy: Facebook Privacy Policy

9.2 Google+ Plugins with Shariff Solution

Our website also uses social plugins ("plugins") of the Google+ social network, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To protect your data when visiting our website, these buttons are not fully integrated as plugins but instead use an HTML link. This type of integration ensures that when you access a page on our website containing such buttons, no connection is yet made to Google's servers. When you click the button, a new browser window opens and calls the Google+ page where you can interact with the plugins (after entering your login data, if necessary).

Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

For the purpose and scope of data collection and further processing and use of data by Google, as well as your rights and settings options to protect your privacy, please refer to Google’s privacy policy: Google Privacy Policy

9.3 Instagram Plugin with Shariff Solution

Our website also uses social plugins ("plugins") from the Instagram online service, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To protect your data when visiting our website, these buttons are not fully integrated as plugins but instead use an HTML link. This type of integration ensures that when you access a page on our website containing such buttons, no connection is yet made to Instagram's servers. When you click the button, a new browser window opens and calls the Instagram page where you can interact with the plugins (after entering your login data, if necessary).

Instagram LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

For the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your rights and settings options to protect your privacy, please refer to Instagram's privacy policy: Instagram Privacy Policy. 

10) ONLINE MARKETING

10.1 DoubleClick by Google

This website uses the DoubleClick online marketing tool by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to display ads relevant to users, improve campaign performance reports, or prevent users from seeing the same ads multiple times. Google uses a cookie ID to track which ads are displayed in which browser, thus preventing multiple displays. Processing is based on our legitimate interest in the optimal marketing of our website per Art. 6(1)(f) GDPR.

Additionally, DoubleClick can use cookie IDs to track conversions related to ad requests. This happens, for example, when a user views a DoubleClick ad and later visits the advertiser's website using the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain any personal data.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through this tool, and we inform you according to our knowledge. By integrating DoubleClick, Google receives the information that you have accessed the respective part of our website or clicked on one of our ads. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or logged in, it is possible that the provider will obtain and store your IP address.

If you wish to opt-out of this tracking process, you can disable cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com" (see Google Ad Settings), noting that this setting will be deleted if you delete your cookies. Alternatively, you can visit the Digital Advertising Alliance website at About Ads to learn about cookie settings and adjust them accordingly. Lastly, you can set your browser to inform you about the setting of cookies and decide individually on their acceptance or exclude cookies for specific cases or in general. The functionality of our website may be limited if cookies are not accepted.

Google LLC, based in the USA, is certified under the US-European "Privacy Shield" agreement, ensuring compliance with the EU's data protection level.

You can find more information on DoubleClick's privacy policy here: Google Privacy Policy

10.2 Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, within the scope of Google AdWords, the Conversion Tracking service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to draw attention to our attractive offers on external websites through advertising ("Google Ads"). We can determine how successful individual advertising campaigns are in relation to the data from the ad campaigns. Our interest is to display ads relevant to you, make our website more interesting for you, and achieve a fair calculation of advertising costs.

The cookie for conversion tracking is set when a user clicks on a Google ad. Cookies are small text files stored on your device. These cookies typically expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across the websites of AdWords customers. The information collected via the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can opt out by disabling the Google Conversion Tracking cookie via your Internet browser under user settings. You will not be included in conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising per Art. 6(1)(f) GDPR.

Google LLC, based in the USA, is certified under the US-European "Privacy Shield" agreement, ensuring compliance with the EU's data protection level.

For more information about Google’s data privacy policy, please visit: Google Privacy Policy

You can permanently disable cookies for ad preferences by setting your browser accordingly or downloading and installing the browser plug-in available at: Google Ads Plugin

Please note that certain features of this website may not be available or may be restricted if you disable the use of cookies.

  1. WEB ANALYTICS SERVICES

Google (Universal) Analytics

  • Google Universal Analytics

This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies, text files stored on your computer that allow for an analysis of your website usage. The information generated by the cookie about your use of this website (including the shortened IP address) is generally transmitted to and stored on a Google server in the USA.

This website uses Google Analytics exclusively with the "_anonymizeIp()" extension, which ensures anonymization of the IP address by shortening it and excludes a direct personal reference. Through this extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these exceptional cases, processing is based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes per Art. 6(1)(f) GDPR.

On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide us with other services related to website usage and internet usage. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that you may not be able to use all the features of this website to the full extent if you do so. Additionally, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Google Analytics Opt-Out

Alternatively to the browser plugin or within browsers on mobile devices, click the following link to set an opt-out cookie that prevents future data collection by Google Analytics within this website (this opt-out cookie only works in this browser and only for this domain; if you delete your cookies in this browser, you must click this link again): Google Analytics deactivation

Google LLC, based in the USA, is certified under the US-European "Privacy Shield" agreement, ensuring compliance with the EU's data protection level.

This website also uses Google Analytics for a cross-device analysis of visitor flows, conducted via a user ID. When you first access a page, a unique, permanent, and anonymous ID is assigned to you, which is used across devices. This allows interaction data from different devices and sessions to be assigned to a single user. The user ID does not contain personal data and does not transmit any data to Google.

You can object to data collection and storage via the user ID at any time with effect for the future. For this, you must disable Google Analytics on all systems you use, for example, in a different browser or on your mobile device. Deactivation can be done using a Google browser plugin (https://tools.google.com/dlpage/gaoptout?hl=en). Alternatively to the browser plugin or within browsers on mobile devices, click the following link to set an opt-out cookie that prevents future data collection by Google Analytics within this website (this opt-out cookie only works in this browser and only for this domain; if you delete your cookies in this browser, you must click this link again): Google Analytics deactivation

For more information on Universal Analytics, please visit: Google Universal Analytics Help. 

12) RETARGETING/REMARKETING/RECOMMENDATION ADVERTISING

Facebook Custom Audience via the Pixel Method

This website uses the "Facebook Pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If explicit consent is given, it allows the tracking of user behavior after they have seen or clicked on a Facebook advertisement. This process is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help to optimize future advertising measures.

The collected data is anonymous to us, meaning we cannot identify the user. However, Facebook stores and processes the data, allowing a connection to the respective user profile and enabling Facebook to use the data for its own advertising purposes, in line with Facebook's Data Usage Policy (Facebook Privacy Policy). This allows Facebook to display advertisements on Facebook and other Facebook partner sites. This use of data can only occur with explicit consent according to Art. 6(1)(a) GDPR.

Consent for the use of the Facebook Pixel may only be given by users over the age of 13. If you are younger than this, please ask your legal guardian for permission.

Facebook Inc., based in the USA, is certified under the US-European "Privacy Shield" agreement, which guarantees compliance with the data protection level applicable in the EU.

To disable the use of cookies on your computer, you can configure your internet browser so that no cookies can be stored on your computer in the future, or cookies that have already been stored are deleted. However, disabling all cookies may mean that some functions on our internet pages can no longer be used. You can also disable the use of cookies by third-party providers such as Facebook on the following Digital Advertising Alliance website: About Ads

Google AdWords Remarketing

Our website uses the functions of Google AdWords Remarketing, through which we advertise this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google places a cookie in your browser that automatically enables interest-based advertising using a pseudonymous Cookie ID based on the pages you visit. Processing is based on our legitimate interest in the optimal marketing of our website per Art. 6(1)(f) GDPR.

Additional data processing only occurs if you have agreed with Google that your web and app browsing history will be linked with your Google account and information from your Google account will be used to personalize ads you view on the web. If you are logged in to Google while visiting our website, Google will use your data in conjunction with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.

You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available at: Google Ads Plugin

Alternatively, you can find out about the setting of cookies and adjust your preferences on the Digital Advertising Alliance website at About Ads. You can also configure your browser so that you are informed about the use of cookies and decide individually whether to accept them or exclude cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.

Google LLC, based in the USA, is certified under the US-European "Privacy Shield" agreement, which guarantees compliance with the EU's data protection level.

Further information and Google's privacy policy on advertising can be found at: Google Privacy Policy

13) RIGHTS OF THE DATA SUBJECT

13.1 The applicable data protection law grants you the following comprehensive data subject rights concerning the processing of your personal data:

  • Right of Access (Art. 15 GDPR): You have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned retention period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, the right to lodge a complaint with a supervisory authority, the source of your data if it was not collected from you by us, the existence of automated decision-making, including profiling, and meaningful information about the logic involved as well as the significance and the expected impact of such processing on you, and your right to be informed about the guarantees according to Art. 46 GDPR when your data is transferred to third countries.

  • Right to Rectification (Art. 16 GDPR): You have the right to request the immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us.

  • Right to Deletion (Art. 17 GDPR): You have the right to request the deletion of your personal data if the conditions of Art. 17(1) GDPR are met. This right does not apply if processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest, or to establish, exercise, or defend legal claims.

  • Right to Restriction of Processing (Art. 18 GDPR): You have the right to request the restriction of processing of your personal data as long as the accuracy of your data is contested, if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of its use, if you need your data to establish, exercise, or defend legal claims after we no longer need it for its intended purpose, or if you have objected for reasons related to your particular situation, as long as it has not been determined whether our legitimate grounds prevail.

  • Right to Notification (Art. 19 GDPR): If you have asserted the right to rectification, deletion, or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you has been disclosed about this rectification, deletion, or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

  • Right to Data Portability (Art. 20 GDPR): You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller, as far as technically feasible.

  • Right to Withdraw Consent (Art. 7(3) GDPR): You have the right to withdraw consent given at any time with effect for the future. In the event of withdrawal, we will immediately delete the affected data unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing carried out based on the consent until the withdrawal.

  • Right to Lodge a Complaint (Art. 77 GDPR): If you believe that the processing of personal data concerning you violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace, or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

13.2 Right to Object

If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time for reasons arising from your particular situation with effect for the future.

If you exercise your right to object, we will stop processing the data concerned. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for processing that outweigh your interests, fundamental rights, and freedoms, or if processing serves to establish, exercise, or defend legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise the right to object as described above.

If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

14) DURATION OF STORAGE OF PERSONAL DATA

The duration of the storage of personal data is determined by the respective statutory retention period (e.g., commercial and tax retention periods). After the expiration of the period, the corresponding data is routinely deleted, provided it is no longer required for contract fulfillment or contract initiation and/or we have no legitimate interest in further storage.